Logo_white
2023-04-24_usu-world-na_abm-header_hauptheader_1920x600px (2)
USU World North America logo

November 5-6, 2025
Brighton, Boston

icon_calender

Get Together on
November 5-6, 2025

icon_location

Meet us in
Brighton, Boston, MA

icons_experts

Keynotes, Expert Talks, User Groups & Evening Event

icon_ticket

Join the
Event for Free

    2023-04-24_usu-world-na_bubbles_km-mint_674px-breite

    Centralize your knowledge, streamline your success!

    Don't miss out on this unique opportunity to learn from the best and take your organization to the next level with:

    • Best Practice sessions of USU customers & experts
    • Classical importance & new Features of USU Knowledge Management
    • Deep-Dive trainings
    • and more...
    2023-04-24_usu-world-na_bubbles_sam-magenta_674px-breite

    Embrace the Future with
    Software Asset Management 2.0!

    Visit USU World North America and learn how SAM can help you with:

    • Best Practice sessions of USU customers
    • Roadmap & new features of USU Software Asset Management
    • Sessions on Cloud, IaaS, PaaS, SaaS, AI & more 
    • Deep-Dive trainings
    • and more...

    USU World North America 2024

    We're thrilled to announce the return of USU World North America for the second time and we can't wait to welcome you to this exclusive event.

    Whether your interest lies in exploring the latest trends in Software Asset Management or gaining valuable insights into the Knowledge Management industry, this event is designed to cater to your needs.

    Let’s have a joint look on how Knowledge Management and ChatGPT can assist wherever needed and how Software Asset Management tools and Managed Services can boost your business to the next level! We'll touch upon hot topics like FinOps, ITIL, Cloud Management, Automation and more.

    USU World North America 2024 promises two days with exceptional keynotes, best practice sessions, top-notch expert talks, deep dives into our products and discussions that will empower all participants to master their daily business challenges.

    USU World North America

    USU World North America 2025 promises two days of IT Asset Management (ITAM) and Knowledge Management (KM) focus with exceptional keynotes by customers, best practice sessions, top-notch expert talks, deep dives into our products and discussions that will empower all participants to master their daily business challenges.

    We also offer an optional training day on November 4th for both ITAM and KM customers. This is an opportunity where you can work with our experts on your use case.

    Don't miss out on this exceptional experience – be part of USU World North America 2025 and register now!

    Boston from the water
    USU World North America 2024
    USU World North America 2024 Duck Tour Excursion
    USU World North America 2024

    IT Asset Management, what's new?

    USU World North America 2024 ITAM session

    This event is designed for IT professionals, ITAM practitioners, and business leaders looking to optimize their IT and software assets, reduce costs, and ensure compliance.

    Our sessions will cover a range of topics, including the integration of AI, new ITAM features, SaaS management, Managed Services, KPIs and a best-practice session by one of our customers!

    On November 4th, you can dive deep into USU's ITAM tool within our optional half-day training!

    We are currently working on our 2025 agenda. If you would like to take a look back at what happened during USU World North America 2024 to get a feeling, click below!

    What To Expect

    • We'll have a joint look on how Knowledge Management and ChatGPT can assist wherever needed.
    • Explore how Software Asset Management tools and Managed Services can boost your business to the next level.
    • We'll touch upon hot topics like FinOps, ITIL, Cloud Management, Automation and more.
    • Stay tuned for the agenda, location and details about the evening event!

    Why You Should Join

    • Two days of keynotes, best practice sessions, expert talks, deep dives into our products and discussions.
    • Discover the cutting-edge trends and advancements in the SAM and KM environment.
    • Exchange knowledge shared among your fellow peers.
    • Perfect for every IT Manager or Director, ITAM/SAM Manager, Knowledge Manager or Customer Service/Success Specialist.

    Whether your interest lies in exploring the latest trends in Software Asset Management or gaining valuable insights into the Knowledge Management industry, this event is designed to cater to your needs.

    •  Learn more about the latest trends and developments in the SAM and KM  environment from our speakers
    •  Take Advantage of deep dives and discussions during our User Group meeting
    • Enjoy the exchange with your peers

    This event is made for:
    • IT Manager and Directors
    • ITAM/SAM Managers
    • Knowledge Manager
    • Customer Service / Success Specialists

    Why You Should Join

    Discover the cutting-edge trends and advancements in the SAM and KM environment through insightful presentations by our expert speakers. Engage in immersive deep-dive sessions and lively discussions at our User Group meeting. This is your opportunity to exchange knowledge shared among your fellow peers and enjoy a fun evening event together.

    If you are an IT Manager or Director, ITAM/SAM Manager, Knowledge Manager or Customer Service/Success Specialist, this event is tailor-made for you!

    The event is free for all registrants. So, what are you waiting for?
    Don't miss out on this exceptional experience – be part of USU World North America 2024 and sign up for updates!

    Get Event Updates

    Be the First to Know!

    If you're eager to receive updates and stay in the loop, simply fill out the form below.
    We'll keep you informed about the event's location, agenda, and other exciting developments. You are not registered by submitting the form.

    What's new in Knowledge Management?

    USU World North America 2024 Knowledge Management Session

    Our Knowledge Management (KM) track is tailored for KM professionals, IT leaders, and business strategists who are looking to leverage cutting-edge technologies to enhance their KM practices.

    Our sessions will delve into the integration of AI, the newest features in USU Customer Service Knowledge Management tool, the transformative power of GenAI, effective self-service strategies, and the capabilities of Knowledge Center 7.5. Look forward to Best-Practice Sessions by our customers!

    NEW: On November 4th you can dive deep into USU's Customer Service Knowledge Management tool within our optional half-day training! Work directly with our experts on your use case and have your questions answered!

    We are currently working on our 2025 agenda. If you would like to take a look back at what happened during USU World North America 2024 to get a feeling, click below!

    Register for USU World North America 2025

    Fill out the form below to secure your spot.

    FAQs

    Yes, we have two hotels close to the event location where we have room blocks available for you in the time from November 3-7, 2025. Feel free to choose the duration of your stay!

    Residence Inn Boston Watertown
    570 Arsenal St.
    Watertown, MA 02472
    Website: Marriott.com/BOSWX
    Price per night: $239
    Last Day to Book: Friday, October 3, 2025
    Booking Link: https://www.marriott.com/event-reservations/reservation-link.mi?id=1741807564447&key=GRP&guestreslink2=true&app=resvlink 

     

    Hampton Inn and Suites by Hilton Watertown Boston
    25 Bond St | Arsenal Yards
    Watertown, MA 02742
    Website: Hampton.com 
    Price per night: $211
    Last Day to Book: Friday, October 3, 2025
    Booking Link: https://www.hilton.com/en/attend-my-event/boswwhx-usu-d4e73c9b-c5f7-4a3b-9912-aaac8650a087/ 

     

     

    It is possible to register until October 3, 2025.
    You have two options here:
    You can cancel your participation via email to events@usu.com, or you simply send an email to katja.fried@usu.com with the details of your colleague who will take your place.

    The address of the event location is:

     

    USU Solutions Inc.
    20 Guest St.
    Brighton, Boston, MA 02135

     

    For more information about travel options to the Boston Landing area where the USU office is located, click here.

    We're happy to help!

    If you have questions, don't hesitate to contact our event manager, Katja Fried:
    events@usu.com