Your ITAM and KM Edge Starts Here
Join professionals, get hands-on with our tools and discover smarter ways to manage ITAM and KM—live in Boston, MA; November 5-6, 2025.
IT Asset Management, what's new?
Whether you're an IT professional, ITAM practitioner or business leader, this event is for you. Join us to discover smart ways to manage your IT and software assets, cut costs and stay compliant.
Explore sessions on hot topics like AI integration, SaaS management, Managed Services, key ITAM features and KPIs—plus, hear a real-world success story from one of our customers.
Want hands-on learning? Join our optional half-day training on November 4 and explore how to get the most out of your USU ITAM tool.
We're building an exciting agenda for 2025. Want a sneak peek of what it’s all about? Take a look back at USU World North America 2024—just click below!
Explore sessions on hot topics like AI integration, SaaS management, Managed Services, key ITAM features and KPIs—plus, hear a real-world success story from one of our customers.
Want hands-on learning? Join our optional half-day training on November 4 and explore how to get the most out of your USU ITAM tool.
We're building an exciting agenda for 2025. Want a sneak peek of what it’s all about? Take a look back at USU World North America 2024—just click below!
What's new in Knowledge Management?
Our Knowledge Management (KM) track is built for KM professionals, IT leaders and business strategists who want to level up their KM, customer service and customer experience practices with the latest tech.
Dive into sessions on AI integration, GenAI in action, smarter self-service and the newest features in USU Customer Service Knowledge Management—including what’s new in Knowledge Center 7.6. You’ll also hear best practices straight from our customers.
New this year: Join our optional half-day training on November 4. Work hands-on with our experts, explore your use case and get answers to your toughest questions.
We’re shaping an exciting 2025 agenda. Curious what it’s all about? Take a look back at USU World North America 2024—click below!
Dive into sessions on AI integration, GenAI in action, smarter self-service and the newest features in USU Customer Service Knowledge Management—including what’s new in Knowledge Center 7.6. You’ll also hear best practices straight from our customers.
New this year: Join our optional half-day training on November 4. Work hands-on with our experts, explore your use case and get answers to your toughest questions.
We’re shaping an exciting 2025 agenda. Curious what it’s all about? Take a look back at USU World North America 2024—click below!
